Where to find it: Account Preferences - Authentication
To give our customers even more protection against unauthorized access, we offer the option of enabling MFA in your Firstbird company account. MFA allows you to use another security feature in addition to the password when logging in.
Activate MFA for specific User-Groups
To enable MFA, log in to your Firstbird company account and go to "Account Preferences"- "Authentication".
You can now specify for which user role MFA should be activated. As soon as you select one of the boxes and click the button "Save". Each user of the selected role will then be asked to set up "MFA" for their Firstbird account.
In order to use MFA, the users need an "Authenticator App" on their smartphones. This app generates the required "key / number code" as an additional security feature to the selected password. Example of an Authenticator app is "Google Authenticator" which is available in the App Store. Please contact your IT department to determine which "Authenticator App" should be used or is approved for your company.
Disable MFA for single Users
As administrator of your Firstbird company account, you have the option to deactivate the MFA for single users. To do so, go to "Account Preferences" - "User Management" and click the "3 points" on the far right of the specific user. If the user has MFA enabled, you can disable it here.
Why is there a function for disabling MFA for individual users?
In connection with MFA a user needs a number-code for the login, which is generated by an authenticator app on the smartphone. If the Talent Scout is no longer in the possession of his smartphone (through theft, loss or purchase), you can disable (as an administrator) MFA for this specific user.
Then the user will be able to log in with his chosen password in his Firstbird account and can again activate the MFA function on his new smartphone. This process is necessary because the original authenticator app (on the onld smartphone) has stored a secret key. Once you have a new smartphone and the authenticator app installed, a new key for Firstbird will be generated.