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Referral Process


You will be informed by email as soon as someone has applied for a job through your share. Furthermore, you will be invited to support the candidate with your feedback. To do so, click the button "Support” in your email.

Where to find: Menu Bar - Referrals



You can refer friends directly by way of your Firstbird account. Go to the job card and click on the button "Refer", located below the job title.

A new window will pop up and you can fill in the following data relating to your friend you would like to refer:

  • First name,
  • last name and
  • email address

Before you click the button “Next”, confirm that you have received permission to use your friend's data for this referral.

Please note!

For data security reasons, we highly recommend that you make sure that you have full permission from this person. Click here for further information.

To move on with your referral, click the button “Next”.

On the next page, you can add a personal message for your friend.
If you would like to skip this step or have finished your message, click the button “Send”.

Please note!

For data security reasons, your referral will be visible for the Recruiter after your friend has given his/her permission. Before that, the referral data is only visible for you in your Firstbird account.

Your work is now done, and it´s your friend’s turn.

From now on, there are four possible scenarios:


Your friend accepts your referral

Your friend will be informed about your referral via email and has the possibility of finalizing the referral by providing some extra details such as application documents and a photo.

Before he can send his application via the button “Apply now”, he has to accept the terms of use and data privacy of your company. As soon as this has been done, the Recruiter responsible will be informed about the new referral.

You will receive an email about the accepted referral as well, and you can provide feedback for your friend.

Read more for further details about providing feedback.

In the event of questions arising about the ongoing application process, please get in touch with the Recruiter responsible.

Your friend declines your referral

Your friend will be informed about your referral via email and has the possibility of deleting it by clicking the function “Decline”.

You will receive an email about the declined referral and all your friends data (name and email address) will be deleted from your Firstbird account.

Read more about communication in Firstbird.

You withdraw your referral

If you’re not sure whether the friend you referred fits the job, and he hasn’t accepted or declined yet, then you have the possibility of withdrawing your referral in your Firstbird account.

Go to the menu and click “My Referrals” and look for your referral at “Pending”. Click the button “Withdraw”, and all data of your friend will be deleted and your friend will be informed via email.


Your referral will be deleted after 30 days without any reaction

If neither you nor your friend take any action, the referral will be deleted automatically after 30 days.

Please note!

In the event of your Firstbird account being deleted, all referrals in “Pending” will be also be removed.


“Refer” Button is not visible

If the "Refer" button does not appear in your Firstbird account, it has been disabled by the Administrator.

If you have any questions, please get in touch with the contact person in your company responsible for Firstbird.

Where to find: Menu Bar - My Referrals



Under “My Referrals” and then under “In progress” you will see the new applications where your feedback has been requested. Click on the button “Feedback” and a new window will open up. Now you can give your feedback for the candidate as follows:

Status: Here you can choose if you would like to support the candidate with your “Referral”, with “Neutral” (if you are not sure if they are actually qualified for this job), or with “No Referral” if you would not suggest hiring this candidate.

How you know each other: For your company, it is important to understand how you know each other.

Reason: To strengthen your opinion of this candidate, you are asked to provide a reason for your referral (or your neutral feedback).


Please note

Your feedback for a referral or a candidate, who applied through a shared job, should be always objective and respectful.

Example of “neutral” feedback:

Applied through my LinkedIn share. I met him 2 years ago at the Personal Austria fair. That is all I can say about him.



Where to find: Menu Bar - My Referrals


 A Recruiter can give you feedback on your referral

As a Talent Scout you can get a star-rating from the Recruiter for your referral.

If you have any questions about this star-rating please get in touch with the responsible Recruiter. Whether and how the star-rating is used, is decided by the recruiting team of your company.


As a Talent Scout, how can I apply for a published job in Firstbird?

You, as a Talent Scout, can apply for a published job in Firstbird as well. To do so, please proceed as follows:

  1. Log in to your Firstbird account.
  2. Go to “Jobs” and click on the job you would like to apply for.
  3. Scroll down until you see the function “I would like to apply myself”.
  4. Click on this function and a new window will pop up. Please enter your data, upload a resume and photo of yourself and accept the company's terms of service and privacy policy.
  5. To send your application, click on the button “Apply now”.


Please note!

In the event of your having applied for this job yourself by mistake, please get in touch with the Recruiter responsible. He/She can take care of deleting your application.

Where to find: Menu Bar - Jobs