Change your Email Address
In the event of your email address having changed, you can easily update it in Firstbird as following:
Log in Firstbird with your “old” email address, click on your name top right, choose “My Settings” in the drop down menu and move to “Log In Details”.
Next to “Change your email address” you will see the current email address Firstbird is using. Enter your current password next to “Current Password” and your new email address next to “New Email Address”. Confirm your changes by clicking the button “Update Email”.
Due to security reasons, we will send you an email to your “old” email address to inform you about the change in case this process was not triggered by you.
Furthermore, we will send an email to your new email address as well to ask you to activate your new address by clicking the button “Confirm Email”.
Your new email address will be active only after clicking the button “Confirm Email”. If you do not click the button, you have to log in to your account with your “old” email address.
Where to find: Click on your Name (top right) - My Settings - Login Details
Change your Password
We highly recommend that you change your password frequently (every 6-12 months), use different figures like numbers, symbols (!”?,-_), lower case and upper case letters, and do not use less than 6 figures. Please avoid passwords such as your favourite color, your name, hobby or your pet’s name.
To change your password in your Firstbird account, click on your name top right, choose “My Settings” and next “Log In Details”.
Enter your current password next to “Current Password” and below, next to “New Password”, the new one. At the input field, we provide a display showing how safe your new password is.
Confirm your changes by clicking the button “Save Password”.
In accordance with our security procedure, you will be automatically logged out from your Firstbird account.
Read more to learn how to reset your password.
Each user, who wants to create an account at Firstbird, has to agree legal terms at the registration process. After successful account creation, you can check these legal terms any time at "Legal Terms" in the drop down menu (top right).
Where to find: Click on your Name (top right) - Legal Terms